FAQs 🛟

Weight loss treatment 💉

• How quickly will I lose weight?
• How long will I need to take the medication?
• What happens when I reach my target weight?
• What if I don't lose any weight?
• What is the difference between Wegovy (semaglutide) and Mounjaro (tirzepatide)?
• Why don’t you offer Ozempic, Rybelsus or Saxenda for weight loss?

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Your order 📦

• When will I get my medication?
• Where is my order?
• Can I change my delivery date?
• What should I do if there's something wrong with my order?
• I changed my mind, can I get a refund?
• Do you ship internationally?

Wegovy FAQs

• How does Wegovy work?
• What are the side effects of Wegovy?
• What is the best time of day to inject Wegovy?
• What if my Wegovy arrives at room temperature?
• How do I use a Wegovy injection pen?
• Where should I store my Wegovy injection pen?

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Mounjaro FAQs

• How does Mounjaro work?
• What are the side effects of Mounjaro?
• What is the best time of day to inject Mounjaro?
• What if my Mounjaro arrives at room temperature?
• How do I use a Mounjaro injection pen?
• Where should I store my Mounjaro injection pen?

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Prime Plan subscription 🎁

• How does Prime Plan work?
• What are the benefits?
• Will you send my next medication automatically?
• How much does the Prime Plan cost each month?
• How do I pause or cancel my subscription?

Getting hold of us 🤙

• How do I contact my prescriber?
• I'm having trouble using my medication, who can help me?
• I need my next dose of medication earlier than expected.